Flat out busy. Still not sure it's paying.
The bank balance tells you where you were. Not what's coming in next month.
You quoted it, did it, got paid. Did it actually make you anything?
It's all sitting in your accounts and job app. Just not anywhere you can read it.
You do the work. Sidekick does the maths.
Think of it as the offsider who crunches the numbers you never get time for. Sidekick reads your Xero and ServiceM8, does the sums, and tells you in plain English where the money is.
What Sidekick shows you
Which customers make you money, and which cost you.
Profit per customer, not just revenue. See who carries the business and who quietly costs you.
Who's booked, three weeks out.
Spot the quiet week coming before it lands, while there's still time to fill it.
One number for cashflow. Always current.
What's owed, what's coming in, and how it compares with this time last year.
Where your best work is, and which streets to chase next.
Your customers on a map, next to the suburbs most likely to want what you do.
Built for repeat work businesses
If your customers are on a schedule, the money is in keeping them on it. Sidekick learns each customer's rhythm, seasonal ones included, and tells you who's due, who's slipping and where your runs could be tighter.
Pool servicing, lawns and gardens, cleaning, pest control, maintenance contracts: if the same customers keep coming back, it's built for you.
Who's due
Customers past their usual visit, ready to book.
Who's slipping
Regulars going quiet, flagged before they're gone.
Seasonal work
Services a customer booked this time last year and hasn't booked yet.
Tighter runs
Recurring and one-off work on the map, and jobs that could slot into a run you're already doing.
Money in, money out, and no idea which way it's heading.
Sidekick reads your invoices and payments every night and tells you what's owed, who's slow to pay, and what the next few months look like.
Some customers cost you money. You just can't see which ones.
It puts your labour time and materials against what you charged, customer by customer, so you can see who's worth your time and who needs repricing.
Know how the business is going from your phone, in the van.
No spreadsheets and no waiting for the accountant. A short list of what needs doing this week, and why.
See Sidekick at work
See what every customer is really worth
Every visit, invoice and payment for a customer in one place, with the profit left after labour and materials. For a regular like this strata pool, the seasonal rhythm and this year's price rise show at a glance.
Demo data
Today's priorities upfront
Your home screen ranks the day's most valuable jobs, like the invoice to chase or the customer to book, above a snapshot of how the business is tracking. A couple of minutes and you know where to spend the day.
Demo data
Identify your high-value customers
Every customer plotted by what they spend against the margin they leave you. Look after the ones top right; the red dots are costing you money.
Demo data
Improve your job density to drive profitability
Customers close together mean less time driving and more paid hours in every day. Sidekick shows where your work clusters and which nearby suburbs to fill next.
Demo data
Employee profitability and quality
For each person: how much of their paid time is billable, the profit each dollar of their wages brings in, and how often their jobs need a callback. See who's carrying the business and where rework is eating into it.
Demo dataWorks with what you already use
Invoices, payments and your profit & loss. Read-only. We never change anything in your books.
Jobs, hours and materials. This is what unlocks job profit, the three-week forecast and the map.
Pricing coming soon
- One flat monthly price per business
- No lock-in contract. Cancel any time.
- No per-job, per-customer or per-user fees
- Early access members hear first
Exclusive early access
We're opening Sidekick to a small group of Australian trade businesses first. Register your interest to be one of them, and help shape what we build next.
Request a demo
A 20-minute walk-through on a call or screen share, using a demo business. Bring your questions about your own numbers.
Business intelligence for tradies
Tradies Sidekick is business reporting software for trade and service businesses in Australia. It connects to the Xero and ServiceM8 you already use, pulls your invoices, payments, jobs, hours and materials together every night, and turns them into answers you can act on. No spreadsheets, no new data entry, no waiting on the accountant.
Built for recurring service businesses (pool servicing, lawn and garden, cleaning, pest control, HVAC maintenance) and works for any trade business on Xero and ServiceM8: plumbing, electrical, landscaping and more.
Know which customers are worth your time
For most trade businesses, a few customers earn most of the profit, and some cost money once your labour and materials are counted. Revenue won't show you which is which.
Sidekick ranks every customer by real profit, shows how much of your profit comes from your best few, and flags the ones that keep you busy but barely pay, so you know who to look after and who to reprice.
Job profitability and job costing
Every job is costed with your real labour rates and materials, then compared with what you invoiced, so you can see which kinds of work pay and which don't.
Cashflow and money owed
See what's owed, who's slow to pay and how overdue they are, what's coming in, and how it compares with this time last year.
Capacity and your team
See who's booked for the next three weeks and spot a quiet week in time to fill it. See whose hours pay for themselves, and whose jobs keep needing a callback.
Quoting and pricing
Track how many quotes you win. Before you send one, the quote margin calculator shows what the job will cost you and what to charge for the margin you want. Try the free version.
Where your work comes from
See your customers on a map, next to the nearby suburbs most likely to want what you do. Useful for deciding where to letterbox or advertise next.
A curated action list
Your time is limited. Sidekick picks out the few things worth doing this week, highest value first: chase an overdue invoice, bill finished work, follow up a quote, or book a customer who's due.
Your data stays yours
- Read-only. Sidekick can't create, change or delete anything in Xero or ServiceM8.
- Australian server. Used only to run your dashboard. Never shared or sold.
- Encrypted. Contact details, addresses, pay rates and access tokens.
- No lock-in contract. Pay month to month and cancel any time.
Questions
Can Sidekick change anything in my Xero or ServiceM8?
No. Access is read-only. It can't create, change or delete anything in either.
Do I need ServiceM8?
You need Xero. ServiceM8 is recommended: it adds job profit, the three-week forecast and the map.
Where is my data kept?
On a server in Sydney. Contact details, addresses, pay rates and access tokens are encrypted. Never shared or sold.
What does it cost?
Pricing is coming soon: one flat monthly price per business, no lock-in contract. Early access members hear first.
Who is it for?
Australian trade businesses on Xero, especially repeat work like pool servicing, lawn and garden, cleaning, pest control and HVAC maintenance.
Can I leave?
Any time. Disconnect from your account, and ask us to delete your data.